Customer service Russian style

After he noticed he was tricked in a supermarket, a Moscow resident asked for a book of complaints. The price tag and the cost of the goods did not match, so he wrote a complaint and filed a report to Federal Service for the Oversight of Consumer Protection and Welfare.

Few days later, the man returned and wanted to see his complaint in the store complaint book. But instead, managers insulted the client and beat him up with a bread.

Obviously, the “Diksi” store employees never heard of a saying “the customer is always right”, nor they have any manners.


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